Lost Your Phone? How to Block It on Sanchar Saathi (CEIR)

What Sanchar Saathi CEIR does

Sanchar Saathi is the Department of Telecommunications' portal and app for mobile users.

What you need before you start

• IMEI number(s) of the lost phone.
• Police complaint number.
• The purchase invoice if you have it.
• A working mobile number for the OTP.

How to find your IMEI without the phone

• The phone's box has the IMEI on a sticker.
• Android: sign in at google.com/android/find with the same Google account.

Step-by-step: block a lost or stolen phone

• Go to sancharsaathi.gov.in.
• Enter where and when you lost it, your state, district and police station.

How to unblock the phone if you find it

If the phone turns up, or the police recover it, go back to the CEIR page on Sanchar Saathi and choose the unblock option.

Other Sanchar Saathi tools worth using

Buying a used phone this festive season? Do the IMEI check first. A cheap phone that turns out to be blocked is money gone.